IT support
Diagnose devices, help users, and document safe fixes.
Certification connection
These starter lessons cover selected topics. Use the official objectives to plan complete exam preparation.
CompTIA A+ Core 1220-1201 (V15)
CompTIA A+ Core 2220-1202 (V15)
A+ requires both cores from the same exam version; do not mix versions.
Start learning
- 1. Troubleshoot before replacing
A+ Core 1: Hardware and Network Troubleshooting / 2 original practice questions
- 2. Recognize an addressing failure
A+ Core 1: Networking / 2 original practice questions
- 3. Make support changes recoverable
A+ Core 2: Operational Procedures / 2 original practice questions
Make it portfolio evidence
Write a sanitized support ticket with symptoms, evidence, a reversible fix, and a verification step.